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For a website, it means the pages people use meet the WCAG success criteria that apply. Title II state and local government sites are held to WCAG 2.1 Level AA under the DOJ web rule. Title III covers businesses open to the public. Guidance: https://www.ada.gov/resources/web-guidance/
WCAG 2.1 Level AA is the technical standard named in the U.S. Department of Justice rule for state and local government websites. WCAG 2.2, published by the W3C on 5 October 2023, is the current W3C Recommendation and adds criteria on top of 2.1. The W3C groups requirements under four principles: perceivable, operable, understandable, and robust. Specification: https://www.w3.org/TR/WCAG22/
Email the URL and the template you care about, such as checkout or account signup, through the contact form. The reply names the highest-risk WCAG failures. This page does not publish a price list.
The timeline depends on your website's current state and complexity. Simple fixes can be completed in days, while comprehensive remediation may take weeks to months. We work with you to create a realistic timeline that fits your business needs.
Private businesses that are places of public accommodation can be sued under ADA Title III, and the U.S. Department of Justice has said the ADA applies to websites and apps. State and local government sites are covered by Title II. The DOJ's Title II web rule uses WCAG 2.1 Level AA as the technical standard. See ADA.gov's web guidance: https://www.ada.gov/resources/web-guidance/
Automated checks miss many WCAG failures, including keyboard traps, incorrect accessible names, and reading order. A useful test run also tabs through the templates and listens to them in a screen reader. WCAG itself does not assign a percentage to tools.
New pages, features, and design changes can introduce new WCAG failures. Recheck the templates people use when the design system or the publishing process changes.
Failing an audit means the page does not meet one or more WCAG success criteria. The useful output is a list that names the page, the criterion, and the change in code or content. Fixes are then retested with a keyboard and a screen reader.
No. WCAG success criteria apply to the page itself: text alternatives, keyboard access, names and roles, contrast, and error messages. A widget that runs after the page loads does not replace those fixes.
The DOJ Title II web rule names WCAG 2.1 Level AA for state and local government websites. WCAG 2.2, published by the W3C on 5 October 2023, is backward compatible and adds criteria on top of 2.1. Meeting 2.2 Level AA also meets 2.1 Level AA. Specification: https://www.w3.org/TR/WCAG22/ Comparison: https://www.adasupport.org/wcag-2-1-vs-2-2
On April 20, 2026 the DOJ extended the dates. Governments with a total population of 50,000 or more have until April 26, 2027. Public entities under 50,000, and any special district government, have until April 26, 2028. The technical standard is still WCAG 2.1 Level AA. Fact sheet: https://www.ada.gov/resources/2024-03-08-web-rule/ Deadlines page: https://www.adasupport.org/title-ii-web-rule
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